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Senior supporter engagement officer

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Senior supporter engagement officeradminlThu, 11/10/2022 - 13:54

JOB ADVERTISEMENT

Closing date

The Healing Foundation

Healing foundation logoThe Healing Foundation is a national Aboriginal and Torres Strait Islander organisation that partners with communities to address the ongoing trauma caused by actions like the forced removal of children from their families. We work with communities to create a place of safety, providing an environment for Stolen Generations survivors and their families to speak for themselves, tell their own stories, and be in charge of their own healing.

We promote trauma-aware, healing-informed practice to help government, policymakers, and workforces understand their role in intergenerational healing. By addressing unresolved trauma in First Nations communities – trauma that was caused by colonisation and actions like the forced removal of children – we are walking alongside communities on the path to healing. We are governed by a First Nations Board and Executive and guided in our work by our Stolen Generations and Youth Reference Groups. Our work honours our First Nations ancestors who inspire strong spirit, strong culture and strong people in all future generations.

Timezone

Australian Eastern Standard Time (AEST)

Location

Brisbane or Canberra

Job category

Project officer roles

Type of vacancy

Full time
Non-ongoing/contract
12 months non-ongoing (with the possibility of extension)

Salary and conditions

$92,947.50 per annum
  • professional support, training and development to improve career opportunities after successfully completing probation
  • salary packaging benefits
  • access to employee support and wellbeing programs
  • flexible working arrangements and locations.

Job description/overview

Responsibilities of the position include:

  • maintaining and monitoring supporter data in Raiser’s Edge NXT, BPoint, or other fundraising related software programs
  • tracking, measuring and preparing regular financial and activity reports for the executive and board
  • identifying and resolving donor payment discrepancies
  • liaising with consultants and Healing Foundation staff to develop and promote supporter engagement campaigns
  • managing and building relationships with supporters
  • monitoring and responding to donor/supporter enquiries, and
  • reviewing and updating donor/supporter records/information.

For more information about the position, download a copy of the position description.

Contact person and how to apply

Applications must include a current resume and a cover letter (maximum 2 pages). In your cover letter please include a ersponse to the following questions.

1. Candidates should have experience working with cultural sensitivity and respect for Aboriginal culture, heritage and country - please outline in your cover letter how you have demonstrated this in your personal and professional experiences.

2. Please provide an example of when you have experienced a difficult, sensitive or conflict situation at work, how you approached the situation, and how stakeholder (internal or external) relationships were impacted as a result.

The Healing Foundation is an equal-opportunity employer, and we encourage and prioritise applications from Aboriginal and Torres Strait Islander peoples.We are committed to ensuring all individuals are treated with dignity, regardless of cultural background, ethnicity, age, sexual orientation, gender identity or spiritual beliefs.

Got a question about the role? Email hr@healingfoundation.org.au

This is an immediate vacancy, and interviews will be held as applications are received and assessed.


This page includes information supplied to the Registrar by others, therefore the Registrar cannot guarantee that the information is accurate or up to date.


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